Terms and Conditions

Last updated: 18 September 2026

1. About these terms

These terms and conditions govern your use of this website. By accessing or using the website, you confirm that you accept these terms and agree to comply with them.

If you do not agree with these terms, you should not use the website.

You should also read our:

  • Privacy Policy;

  • Cookie Policy;

  • Complaints Procedure; and

  • Accessibility Statement.

2. About us

Immigration Solicitors 4U is a trading name of MRG Solicitors.

MRG Solicitors is authorised and regulated by the Solicitors Regulation Authority.

SRA number: [Insert firm SRA number]

Our contact details are:

MRG Solicitors
Britannia House
160–164 Wellington Road
Manchester
M20 3FU

Telephone: 0161 529 9777
Email: info@mrgsolicitors.co.uk
Website: www.mrgsolicitors.co.uk

References in these terms to “Immigration Solicitors 4U”, “MRG Solicitors”, “we”, “us” or “our” mean MRG Solicitors.

3. Information only—not legal advice

The information published on this website is provided for general information only. It is not intended to constitute legal advice and should not be relied upon as a substitute for advice concerning your particular circumstances.

Immigration law, Home Office policy, application procedures, fees, timescales and case law can change frequently. Although we take reasonable steps to keep the website accurate and up to date, we do not guarantee that all information will always be complete, current or applicable to your case.

You should obtain advice from a suitably qualified legal professional before acting or deciding not to act on information contained on this website.

4. No solicitor-client relationship

Accessing this website, submitting an enquiry, sending us documents or communicating with us does not by itself create a solicitor-client relationship.

We will only act for you after we have:

  • completed any necessary identity, conflict, sanctions and regulatory checks;

  • agreed the scope of work and fees;

  • confirmed in writing that we accept your instructions; and

  • issued the relevant client-care documentation and terms of business.

Until we confirm that we are instructed, you remain responsible for protecting your position and complying with any applicable deadline.

You should not assume that we are monitoring or acting upon an email, enquiry form or document unless we have expressly confirmed this in writing.

5. Urgent matters and deadlines

You should not use the website or a general enquiry form as the sole method of contacting us about an urgent legal matter.

Immigration applications, appeals, administrative reviews, judicial reviews, bail applications and responses to the Home Office may be subject to strict deadlines.

Submitting an enquiry does not extend, suspend or protect any legal or procedural deadline. If your matter is urgent, clearly explain the deadline when contacting us and seek alternative legal assistance if we have not confirmed that we can act in sufficient time.

6. Enquiries and consultations

Information submitted through the website should be accurate and complete to the best of your knowledge.

Submitting an enquiry does not require us to accept your matter. We may decline to act for reasons including:

  • a conflict of interest;

  • insufficient capacity;

  • the nature or urgency of the matter;

  • failure to complete required checks;

  • failure to provide adequate instructions or documents;

  • non-payment of an agreed fee; or

  • the matter falling outside our areas of practice.

Any initial view expressed before reviewing the relevant evidence is provisional and may change following a detailed assessment.

7. Fees and online payments

Any information about fees published on this website is general information unless expressly stated otherwise.

The fee applicable to your matter will depend on its facts, complexity, urgency and the work required. Our charges, payment arrangements and the scope of the work will be confirmed separately in writing.

Home Office fees, Immigration Health Surcharge payments, tribunal or court fees, barristers’ fees, expert fees, translation costs and other disbursements are normally separate from our professional fees unless expressly included.

Where the website allows online payment, making a payment does not by itself mean that we have accepted your instructions. Payments are subject to confirmation, required checks and our written terms of business.

8. No guarantee of outcome

Legal and immigration matters are decided by third parties, including the Home Office, courts and tribunals. Outcomes depend on the law, policy, evidence and individual circumstances of each matter.

We do not guarantee that any application, appeal, claim or other legal matter will succeed. References to our experience, previous results or client feedback do not guarantee a similar result in another case.

9. Website availability

We aim to keep the website accessible and functioning properly, but we do not guarantee that it will always be available, uninterrupted, secure or free from errors.

We may suspend, withdraw, restrict, update or change any part of the website without notice for maintenance, security, operational or other legitimate reasons.

We are not responsible for any loss caused solely by temporary website unavailability where we have exercised reasonable care.

10. Accuracy of website content

We take reasonable care when preparing website content. However:

  • legal information may become outdated;

  • published fees or government charges may change;

  • processing times are estimates only;

  • third-party information may change without notice; and

  • website content may contain inadvertent errors or omissions.

We may correct, update or remove website content at any time.

11. Intellectual property rights

Unless otherwise stated, the website and its content are owned by or licensed to MRG Solicitors and are protected by copyright, trademark and other intellectual-property laws.

This includes:

  • written content;

  • logos and branding;

  • graphics, photographs and illustrations;

  • page layouts and design;

  • downloadable materials; and

  • audio or video content.

You may view, download or print reasonable extracts for your personal and non-commercial use.

You must not, without our prior written permission:

  • reproduce or republish substantial parts of the website;

  • modify our content;

  • use our content for commercial purposes;

  • remove copyright, trademark or attribution notices;

  • use our branding in a way that suggests an association or endorsement; or

  • use automated systems to scrape, harvest or extract website content.

12. Permitted use

You may use this website only for lawful purposes.

You must not:

  • use the website fraudulently or unlawfully;

  • submit false, misleading or malicious information;

  • impersonate another person;

  • attempt to gain unauthorised access to the website, server or connected systems;

  • introduce viruses, malware, harmful code or other disruptive material;

  • interfere with the operation or security of the website;

  • use the website to send unsolicited or abusive communications;

  • infringe our rights or the rights of another person; or

  • use website content to provide unauthorised or misleading legal services.

We may restrict or block access where we reasonably believe the website is being misused.

13. Documents and confidential information

You should avoid sending highly sensitive or confidential documents until we have confirmed an appropriate method of transmission.

Although we take reasonable security measures, ordinary email and online communications may carry security risks.

Information sent before a solicitor-client relationship is established may not attract the same duties or protections as information received after we formally accept instructions. We will nevertheless handle personal information in accordance with our Privacy Policy and applicable law.

14. Links to other websites

This website may contain links to third-party websites, including government departments, courts, regulators and other organisations.

Links are provided for convenience and information only. We do not control and are not responsible for:

  • the content or availability of external websites;

  • their accuracy or security;

  • their privacy practices; or

  • any products or services they provide.

A link does not necessarily mean that we approve, endorse or have a commercial relationship with the third party.

15. Links to our website

You may link to our homepage in a fair and lawful manner that does not damage our reputation or suggest an association, approval or endorsement where none exists.

You must not:

  • frame this website within another website;

  • link from a website containing unlawful, misleading or offensive material;

  • misrepresent your relationship with us; or

  • use our logo without prior written permission.

We may withdraw permission to link to the website at any time.

16. Viruses and cybersecurity

We take reasonable precautions to protect the website, but we do not guarantee that it will be completely secure or free from viruses or harmful material.

You are responsible for using suitable security software and protecting your own devices, systems and data.

You must not knowingly introduce malicious or harmful code or attempt to attack the website.

17. Our responsibility for loss or damage

Nothing in these terms excludes or limits liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded.

Subject to this:

  • we are not responsible for loss caused by reliance on general website information instead of obtaining advice on your circumstances;

  • we are not responsible for loss arising because we had not agreed in writing to act for you;

  • we are not responsible for changes made by the Home Office, courts, tribunals or other third parties;

  • we are not responsible for third-party websites or services; and

  • if you use this website for business purposes, we are not responsible for indirect loss, loss of profit, loss of business, loss of opportunity or business interruption arising solely from use of the website.

These limitations relate only to use of the website. They do not replace or limit any duties we owe after formally accepting instructions. Our responsibility for legal services is governed by our client-care letter and terms of business.

18. Personal information and cookies

We process personal information in accordance with our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy. Where required, non-essential cookies will be used only after you have provided appropriate consent.

19. Communications

We may communicate with you by email, telephone, video call, post or another method agreed with you.

Email and electronic communications may not always be secure, immediate or error-free. You should verify any unexpected request involving payments, bank details or confidential information by telephoning us on a trusted number.

We will not notify you of a change to our bank details solely by email. If you receive a message claiming that our bank details have changed, do not make payment until you have independently verified the information with us.

20. Complaints

If you are unhappy with our service, please refer to our Complaints Procedure.

Service complaints should normally be raised with us first. If we cannot resolve your complaint, you may be eligible to refer it to the Legal Ombudsman.

Serious concerns about professional conduct may be reported to the Solicitors Regulation Authority. Further information is available at www.sra.org.uk.

21. Accessibility

We aim to make our website and services accessible. If you experience difficulty accessing website content or require information in an alternative format, please contact us:

Email: info@mrgsolicitors.co.uk
Telephone: 0161 529 9777

22. Changes to these terms

We may update these terms from time to time to reflect changes in our services, website, technology or legal and regulatory obligations.

The updated version will be published on this page with a revised “last updated” date. Your continued use of the website after an update means that the revised terms will apply to your subsequent use.

23. Severability

If any provision of these terms is found to be unlawful or unenforceable, the remaining provisions will continue in effect.

24. No waiver

A failure or delay by us in enforcing any part of these terms does not waive our right to enforce it later.

25. Governing law and jurisdiction

These terms, their subject matter and any non-contractual dispute arising from use of the website are governed by the laws of England and Wales.

If you are a consumer, you may also have rights to bring proceedings in another part of the United Kingdom where you live, where applicable.

Subject to any mandatory consumer rights, the courts of England and Wales will have jurisdiction over disputes arising from these terms.

26. Contact us

Questions about these terms may be sent to:

MRG Solicitors
Britannia House
160–164 Wellington Road
Manchester
M20 3FU

Telephone: 0161 529 9777
Email: info@mrgsolicitors.co.uk